News

Response to API's Valuer Alert

The Australian Property Institute (API) has issued a Valuer Alert titled Panel Valuer Agreements in which it refers to the revised Panel Valuer Agreement that Valuation Exchange (ValEx) will shortly be releasing for its Panel Valuer firms.

The API's Valuer Alert also refers to an example of a "totally unacceptable clause" in a Panel Valuer Agreement in which the parties agree that Proportionate Liability Legislation is expressly excluded.

ValEx wishes to make it clear to all Panel Valuers, and all other interested parties, that the clause referred to by the API is not a clause that is included in either the current or the revised ValEx Panel Valuer Agreement.

ValEx ReBrand

RPData is delighted to announce that ValEx will be undergoing a facelift in the near future. This will put a more modern look and feel on the ValEx interface as well as bringing some usability and technology improvements.

We’re going to be rolling out the changes to users on an incremental basis and you will find yourself automatically upgraded as per the below dates.

  • Monday 31st of March
    Valuers and valuation firm staff
  • Monday 14th of April
    All client and funder users (unless your Relationship Manager has specifically advised a different commencement date for you)
  • Monday 5th of May
    Everyone that hasn’t yet been switched over

Please click here to view a demonstration of the changes.

Annual Disaster Recovery Test Complete

ValEx has now completed it's annual DR test.

The system is now available for normal operations.

Annual Disaster Recovery Test - In Progress

ValEx is currently undergoing it's annual DR test.

The system will be unavailable until 12pm this afternoon

Annual Disaster Recovery Test - This morning

This morning at 9:00am we will be holding our annual disaster recovery practice. ValEx will be unavailable until 12:00pm

The purpose of this practice is to ensure that, in the event of an outage at our primary data centre, we can continue to operate our business in an effective manner.

 

This is a major test of our infrastructure and consequently will require an outage of ValEx for a few hours.

There will be no code changes during this time and, at the conclusion of the practice, you will notice no changes to ValEx.

NSW Fires

With the recent emergency fire situations across NSW many valuation firms are experiencing varying levels of duress.

Unfortunately with this comes either a delay in being able to complete a valuation or a delay in returning the report as many people are affected with travel restrictions and road closures. We will be managing interactions with firms sensitively so as to not apply any more pressure than they are already under. We will be working with firms in areas most affected to understand timeframes for delivery of services.

We appreciate your patience and we will keep you informed and work with you and the firms as necessary on a job by job basis.

Annual Disaster Recovery Test

On Sunday October 20th between 9:00am and 12:00pm we will be holding our annual disaster recovery practice.

The purpose of this practice is to ensure that, in the event of an outage at our primary data centre, we can continue to operate our business in an effective manner.

 

This is a major test of our infrastructure and consequently will require an outage of ValEx for a few hours.

There will be no code changes during this time and, at the conclusion of the practice, you will notice no changes to ValEx.

Data Centre Move

ValEx's servers are now migrated to our new data centre.

Weather conditions in Queensland and NSW

With the recent weather conditions across Queensland and NSW many valuation firms are experiencing varying levels of duress. Unfortunately with this comes either a delay in being able to complete a valuation or a delay in returning the report as staff have not been able to return to their offices. We will be managing interactions with firms sensitively so as to not apply any more pressure than they are already under. We will be working with firms in areas most affected to understand timeframes for delivery of services. We appreciate your patience and we will keep you informed and work with you and the firms as necessary on a job by job basis.

Annual Disaster Recovery Test Complete

ValEx has now completed it's annual DR test.

The system is now available for normal operations.

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