News

Sales Database Release - Teething Issues

We've deployed our sales database upgrade.

Users may experience some odd behaviour with:

  • Copying an existing sale. Update: Fixed.
  • Editing any reports that had sales attached, but were not completed (ie: Amended reports). Update: Fixed
  • My Sales, Sales Search doesn't show old sales sometimes. Update: We've fixed the 5000 most recent sales, and will be fixing the remainder tonight.
  • Job notes on the query tab.Workaround: View these from the overview tab. Update: Fixed.
  • Property Pro upload. Update: Fixed.

ValEx Upgrade: Sales Database

ValEx will be unavailable from 10pm to 11:45pm CDST January 31st.

During this time, ValEx will be migrating all existing sales data to our new infrastructure - valuers are advised to plan their work accordingly.

This upgrade will introduce some much needed bug fixes and improvements to our sales database.

We encourage valuation firms and valuers who are interested to watch some of our demonstrations - these touch on our revised search, editing and sale history features.

Notably, this upgrade will allow:

Unexpected Cold Front

It must be that Santa is on his way, as an unexpected cold front has swept the ValEx data center.

The Bureau of Meterology advises it will clear up by christmas day, however between now and then for users of ValEx to be wary of heavy snows.

ValEx Upgrade

ValEx will be upgraded Sunday 20th December at 10pm - 10:30pm.

There should be no or limited unavailability during this time.

Please plan your work accordingly.

ValEx upgrade - 6th December

ValEx will be upgraded at 9:30pm - 10:30pm on Sunday the 6th of December.

During this time, ValEx will be unavailable (ie, editing addresses and job reports will be extremely slow). Please schedule your work accordingly.

9:39pm: We're just starting.

10:51pm: Finished.

If you have any questions, please contact us.

ValEx release: Sunday 15th November

ValEx was upgraded at 10pm - 11pm on Sunday 15th November.

During this time, ValEx may be unavailable. Please schedule your work accordingly.

 

If you have any questions, please contact us.

Tip for Firefox Users: Multiple Homepages

We've just made a quick tutorial on setting up multiple homepages for Firefox.

Not working for you? Ask us for help.

ValEx update - October 5th

ValEx will be getting an upgrade Monday, October 5th at around 10pm.

We'll be improving how we store inspection dates, introducing a  Retrospective Valuation service, fixing our email delivery options, improving our Pre Valuation state, as well as a few minor bug fixes.

We'll be sending out training material to our users shortly, and if you have any questions, please let us know.

 

Valuation Exchange: Advance Notice Emergency Evacuation Exercise

ValEx Upgrade 26th of July

Dear All

Please be advised that a release will be implemented onto the ValEx Site on Sunday 26th of July.

The upgrade will commence at 11pm to 2am on Sunday evening, which will result in some system outages  or slowness so please ensure that you plan your work around this time.

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