News

Valex Upgrade Sunday 28th of June

Please be advised that an update will be done to the ValEx Site on Sunday 28th of June.

The upgrade will commence at 10pm to 12 midnight on Sunday evening.

LIXI Valuation Firm teleconference

Each month we hold a valuation firm teleconference to discuss business process and improvements relating to our LIXI implementation.

It's a great opportunity for us to receive direct feedback, share with you our future directions, and follow up on anything outstanding.

If your valuation firm communicates to us via LIXI, or would be interested in doing so and you would like to participate, drop us a line and we'll send you the details.

ValEx at the MFAA Convention

The MFAA Convention was held on the Gold Coast last week (3 – 5 June) and Valuation Exchange was again pleased to participate as an exhibitor in the Expo Mart. This was our fifth year in the Expo Mart since first launching ValEx at the MFAA Convention in 2005 which, as it happens, was also on the Gold Coast.

Congratulations to Gus Mendez, CEO of Loan Services Australia, who was the winner of our business card lucky draw. Gus will be receiving a dozen premium South Australian wines, which we are sure he will enjoy!

ValEx Upgrade Monday 8th of June

Dear All

Please be advised that a small release will be implemented onto the ValEx Site on Monday 8th of June.

The upgrade will commence at 10pm to 12 midnight on Monday evening, which will result in some system outages  or slowness so please ensure that you plan your work around this time.

ValEx Upgrade 10th of May

 

Dear All

Please be advised that a small release will be implemented onto the ValEx Site on Sunday 10th of May.

The upgrade will commence at 9pm to 12 midnight on Sunday evening, which will result in some system outages  or slowness so please ensure that you plan your work around this time.

Recommended browsers

While ValEx will work in any modern web browser, we highly recommend Firefox for the best experience and support. The following browsers all should work well and are supported:

Firefox 3 and Printing

A small number of our users have let us know they are having trouble printing out information from ValEx after upgrading to Firefox 3.

We believe this is the same as this problem.

The solution:

  • Go to the Tools menu
  • Options
  • Content
  • Fonts & Colors
  • Advanced...

    Change from "Western (ISO 8859-1)" to "Western (Windows 1252)

New Job Notifications

A tip for our valuation firm users - did you know you can have ValEx send you email when a new job is allocated to your firm?

Simply login to ValEx, choose the Management menu, Company Details. From there, choose the Notifications tab.

Just add the Job Logged notification, and hit Save All.

 

If you run into trouble, give us a call on 1300 660 051

Typing of Online Reports

Please ensure that you do not copy and paste text from a Microsoft Word or Microsoft Outlook Document into a ValEx Online Report.

Microsoft Products contain hidden characters within the text of their documents and ValEx cannot process these characters - therefore the valuation record will become corrupt and will not be able to be delivered to Compliance or the Client.

If you do need to paste existing information into a ValEx Online Report, ensure that you paste the text into your computers Notepad program - which with eradicate these hidden characters, making it safe to then copy the text and further paste it into the Online Report from that Notepad application.

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